You are not alone!
Previous posts on this forum discussed this problem. The conclusion was that the non-performance of stockbrokers is a general problem. Mine was so bad that when I went home recently I stormed their office and threatened to take my investment elsewhere. They kept my money in their account and ignored my instructions to buy for many months. I must say that things have improved since that episode. But the damage had already been done. As soon as I exhausted my money with them, I got a new stockbroker and like C Kennet, I decided to keep my stocks with my old broker for the long term.
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