NSE Website

[hokiebear]

Isn't it time each of us begins nudging/applying pressure on the NSE to improve the reliability of their website? Getting the NSE website to load is a game of chance; it either takes an interminably long time for any page to load or, the pages don't load at all! This is people's money we are talking about!! I guess our culture of low expectations has allowed the NSE to be complacent, or maybe they just haven't heard a drumbeat of complaints from website users. How are prospective foreign investors (both individual and institutional) to have any confidence in the Nigerian equities market when the face of the market to the outside world -- the website -- is so poorly run? The troubling thing is that maintaining an efficiently run website is not a difficult thing to accomplish in this age.

[lauchukel]

My goodness! I was wondering if I was the only one experiencing this disgraceful service by the NSE wbsite managers.
Is it a funding problem or an attitude issue?
For crying out loud, it will be a good idea for the whole website to be revamped completely, modernised and made to say the least, attractive to prospective investors.
It should also be real time, whereby we know what is happening per minute and not three days later at the best.
The issue of the website not booting over the weekend and outside the hours of 8am and 7pm, is ridiculous.
Maybe it is online real time in Nigeria, but most of us residing outside the country are experiencing this.
Please whoever the site managers are, kindly stop toying with investors hard earned money and realise that investors need to be proactive and take decisions immediately.
Its also appalling that to get information on stock activities, we have to meander through a web of other websites and rely on second hand information. Little wonder therefore why some potential foreign based investors need to be convinced that Nigeria has a robust Stock Exchange. Do you blame them?
Does anyone else have any suggestions?

[Avocado]

May be it's when I check, but I've found the NSE website to be responding quite well these last few weeks... Of course, there should be access 24/7, so there's no cutting them any slack.

Action: letters, emails. May be they don't know, or they don't think people care enough anyway. Note that many people may not have iNet access at home, and may be too busy to check at work; and, crucially, too busy to even let the NSE webmaster know there're complaints...
.

[alanbow]

The website has been extremely disappoint over the last 3 weeks.

When I first started using it three months ago, it was brilliant and usually follow the trades during the day, but for the last three weeks, I think a game of chance will be far better.

I just got in this evening and each time I try today's report or price list, it just goes away and never comes back.

I was going to write the head of IT there, he is very good at responding to mails and I will suggest you all write him as well maybe that will bring the point home.

His contact details is on the website, but to make it easy it is iobaseki@nigerianstockexchange.biz

[hokiebear]

Thanks for the email contact info, alanbow. I checked out the contacts on the website, as you suggested. I will be firing off a complaint email to Obaseki shortly. I will also CC my email to Mr. Okafor, who appears to be Obaseki's boss, as well as the DG herself, Dr. Okereke-Onyuike.

Meanwhile, suggestions on other ways we can encourage the NSE to take their website seriously (and hence, provide a professional service to investors) would be much appreciated.

[alanbow]

I sent a note to Mr Obaseki as i suggested and he responded within half an hour.

See response below:

"Very sory for the inconvinience. We would look at the problem next week.
Sent from my BlackBerry® wireless handheld"

[pesadilla]

the last time i googled the site,i was suprised to discover that the domain name is up for sale.with enquires directed at web@3dresearch.com and contact phone (724)776-7384

[richestowealth]

That site is a joke.

[dotunk]

richestowealth

That site is a joke.

I agree totally.

[pesadilla]

this site might help
http://www.karakataonline.com/stocks.html
it has the list of all the quoted coy and brokers in nse

[lauchukel]

Thanks Pesadilla, but the site seems okay only for basic fundamentals, but not neccesarily for current performance. In addition, not all the quoted companies can be downloaded on that site, but I guess its not their fault either, because the companies dont have websites in the first place anyway.
Have you tried www.africanfinancialmarkets.com ? Thats been way helpful for me.

[hokiebear]

To keep things in perspective, I think it would be a good exercise to compare the loading speed and reliability of the NSE website vs. those of some other exchanges in Africa. I have listed some exchanges below --

http://www.use.or.ug/home.asp Kampala, Uganda

http://nse.co.ke/newsite/index.asp Nairobi, Kenya

http://www.darstockexchange.com/index.asp Dar El Salaam, Tanzania

http://www.gse.com.gh/ Accra, Ghana

http://www.brvm.org/en/index.htm Abidjan, West African Francophone countries

http://www.luse.co.zm/ Lusaka, Zambia

http://www.nigerianstockexchange.com/index.jsp Lagos, Nigeria

[lauchukel]

With due respect Hokiebear, it doesnt matter if a website loads at the speed of lightening,(which our NSE doesnt) the slowest loading website with up to the minute information, in this business, is far more useful than one which has outdated information, if any at all.
Also the speed (or lack of it) of loading of other African Country websites does not justify the sorry state of the NSE website.
Dont let us lose sight of our focus here, and that should be proactivity, and there is no way we are being helped here to make timely investment decisions based on our own judgements.
I promise you that if we conduct a poll of what drives peoples investment decisions, it is based on other peoples speculations, insider-trading and guesswork.
I wonder if anyone else agrees with me. Kindly correct me where Im wrong because this is strictly based on my own observations and experiences.